Right of Withdrawal

Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period ends 14 days from the day on which you or a third party designated by you (who is not the carrier) acquires physical possession of the goods.

Model Withdrawal Form (Annex I(B) of Directive 2011/83/EU)

To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract with a clear statement (e.g., by postal mail, fax, or email). You may use the attached model withdrawal form, but this is not obligatory.

To meet the withdrawal deadline, it is sufficient if you send your withdrawal declaration before the withdrawal period expires.

Effects of Withdrawal: If you withdraw from the contract, we will reimburse all payments received from you, including the costs of delivery (except for any additional costs resulting from your choice of a delivery method different from the cheapest standard delivery method we offered), promptly and no later than 14 days after the day on which we are informed of your decision to withdraw from the contract. We will carry out such reimbursement using the same means of payment as you used for the original transaction, unless you have expressly agreed otherwise; you will not be charged any fees for such reimbursement.

Return of Goods: Unless we offer to collect the goods ourselves, you are responsible for returning the goods at your own cost within 14 days of informing us of your withdrawal. The goods must be returned in their original condition, taking into account normal handling necessary to ascertain the nature, properties and functioning of the goods.

Instructions for Completing the Form:

  1. Insert one of the following sentences in quotation marks:
    • in the case of a sales contract: "the day on which you or a third party designated by you (who is not the carrier) acquires physical possession of the goods."
    • in the case of a contract for multiple goods ordered in one order and delivered separately: "the day on which you or a third party designated by you (who is not the carrier) acquires physical possession of the last good."
  2. Provide your name, geographical address, and, if available, your telephone number, fax number, and email address.
  3. If you give the consumer the option to fill in and submit the withdrawal information electronically on our website, insert the following: "You may also fill in and submit the model withdrawal form or any other clear statement electronically on our website https://amoureo.com/pages/widerruf-formular. If you use this option, we will notify you promptly on a durable medium (e.g., by email) of the receipt of such a withdrawal."

Your Details:

By submitting this form, you confirm that you wish to withdraw from your purchase contract and that you understand that you are responsible for returning the goods in their original condition.

Note: This form is provided as a model per Annex I(B) of Directive 2011/83/EU. You may also send your withdrawal declaration by email to info@amoureo.com. Please include your order number and the reason for withdrawal (optional).